Privacy Policy and Terms of Use

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Privacy Policy

WeCo operates WeCoLearning on https://wecolearning.com/ (“Site”). This privacy policy is intended to inform you of our policies regarding the collection, use, and disclosure of personally identifiable information we receive from users of the Site. If you have any questions about this policy, please contact us at the address provided below.

[email protected]

Last Updated: February 2024

What does this Policy cover?

We take the security, privacy, and protection of your personal data seriously. This policy describes:

  • what personal data we collect and how it is used,
  • how personal data is stored,
  • retention policies (how long data is stored),
  • how and when we share personal data,
  • sets out the legal basis we have for using your personal data,
  • explains the different rights and choices you have when it comes to your personal data; and
  • explains how we may contact you and how you can contact us.

How personal data is collected and how it is used

Our website collects information as part of its normal connectivity to the internet, which includes personal information such as:

  • IP address
  • domain name of the computer used to access the website
  • requested resources
  • time of the requests
  • size of the requests, and
  • information about the browser.

Server access logs are used to investigate performance, identify, and troubleshoot errors and security-related events, and provide patterns in resource utilization (CPU, memory, etc.) to ensure the website keeps running smoothly. Server logs are stored securely on our hosting provider for 30 days in directories which are not publicly accessible. They are not used for marketing purposes and are not shared with third parties.

Firewall access logs are used for investigating performance and security-related events and help us proactively prevent and mitigate any attempts to undermine the security of our platform. Firewall logs are stored securely by our firewall service provider for 30 days and are not publicly accessible. They are not used for marketing purposes and are not shared with third parties.

Contact forms on this website record data provided by the submitter. To protect your privacy, data including network, IP address and browser are anonymized, and only the data provided by the submitter is recorded and sent to us via email. This data is sent to us via email and is also stored securely on the website for 30 days, after which it is permanently deleted. We use the information you provide to get in contact with you regarding your request and do not use this information for purposes beyond your request.

Data captured in our application, tracks your usage of our platform, including:

  • when you logged into and out of the platform
  • which courses, modules, and training sections you viewed
  • how much time you spent in each module
  • your progress in video modules.

This data is used to show you a personalized view of how your learning is progressing, and helps you keep track of what you’ve already viewed. If you are a learner that is part of an enterprise license, your license administrator(s) will also be able to view data regarding your utilization of our platform. This data is not used for direct marketing and will be aggregated and anonymized before it is used for statistical purposes.

WE WILL NOT SELL, RENT, EXCHANGE, OR OTHERWISE SHARE YOUR PERSONAL INFORMATION UNLESS YOU DIRECT US TO OR AS REQUIRED BY LAW.

Google services (reCAPTCHA, Maps, Fonts, Analytics and Search) record data such as IP address and other visit statistics, which we use broadly to monitor our content performance to ensure our pages are easily found on search engines, and to optimize them for the type of devices which visit the site most frequently. Please review Google Safety Centre for more information by visiting https://safety.google/.

Vimeo (embedded videos) – We embed videos from Vimeo on our website, which are hosted by Vimeo and play via an embedded player. Please review their privacy policy by visiting https://vimeo.com/privacy.

MailChimp is our email marketing provider. We use this service:

  • to send our monthly newsletter to subscribers
  • for nudging purposes to encourage users to continue their learning after certain periods of inactivity,
  • to alert non-enterprise customers of discounts and promotions within the platform.

Users can manage email communications and can easily unsubscribe via the unsubscribe link provided in any communications from MailChimp. To learn more about their privacy and legal policies, please visit https://mailchimp.com/legal/.

Stripe (our payment gateway) collects personal information about your financial transaction to purchase training courses on our portal. This information is used to fulfil and troubleshoot financial transaction(s) associated with your account. To learn more about their privacy policy, please visit https://stripe.com/en-gb-us/privacy.

How long do we keep your personal data for?

During our relationship with you we will retain personal data which is necessary to provide services or obtain services from you (including if you are a service provider or supplier). We will take all reasonable steps to keep your personal data up to date throughout our relationship. When assessing what retention period is appropriate for your personal data, we take into consideration:

  • legal obligations,
  • the purposes for which the data was collected,
  • lawful grounds on which we based our processing,
  • the type of personal data collected,

We will not keep your personal information for longer than is necessary. In most cases, our retention period will be for 7 years after the end of your relationship with us. However, we may also keep your information after this period but only where required to meet our legal or regulatory obligations.

The length of time we keep your information for these purposes will vary depending on the obligation we need to meet. We reserve the right to retain data for longer where we believe it is in our legitimate interests to do so. In any case, we will not keep your personal data for longer than 15 years after our relationship with you has ended.

You have the right to request deletion of your personal data. We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

Who do we share your personal data with?

We do not sell customer information or share customer information unnecessarily. We may share your data with third parties which we engage with for professional compliance, accountancy, or legal services.

We cannot predict all situations where third parties are involved in processing your data, but we will have arrangements in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidentiality in processing your data and that they will only act in accordance with our written instructions.

Where it is necessary for your personal data to be forwarded to a third party, we will use appropriate security measures to protect your personal data in transit.

To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.

We may also publish the outcomes of complaints where an individual has been found guilty of serious or repeated breaches of the relevant code of conduct during or concerning any event or competition organized or supported by.

Cookies

We use cookies to track login status, user session, and training progress on our website. Third-party cookies also help track user flow on our platform to help us understand our users better.

For further information visit http://www.allaboutcookies.org/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, core functionality in our platform requires the use of cookies to purchase and log in to view training content.

Data storage

We take data security seriously. Visit statistics are stored securely on the server and are not accessible to the public. Information submitted via contact forms is temporarily securely stored in a database.

Our disaster recovery solution and security suite stores 2 backup copies of the website every day. The first copy is stored in a secure folder on the hosting provider for a maximum of 14 days. The second copy is stored securely in the security suite for a maximum of 90 days.

Both datacenters are US-based, and backup copies are used only for disaster recovery purposes and rollbacks (they are never distributed, stored insecurely, or shared with outside parties).

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

What rights do you have in relation to the data we hold on you?

By law, you have rights when it comes to your personal data. Further information and advice about your rights can be obtained from the Information Commissioner’s Office.

The right to be informed:

You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights. Therefore, we’re providing you with the information in this Policy.

The right of access:

You have the right to obtain access to your information. This is so you’re aware and can check that we’re using your information in accordance with data protection law.

The right to rectification:

You are entitled to have your information corrected if it is inaccurate or incomplete.

The right to erasure:

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

After an erasure request, you may still receive communications from us regarding active licenses, interaction with our platform and updates regarding your request. Requesting removal from our systems may result in lost historical data, training progress, access to our platform and any remaining use of active license(s).

The right to restrict processing:

You have the right to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to object to processing:

You have the right to object to certain types of processing, including processing for direct marketing (i.e., if you no longer want to be contacted with potential opportunities).

The right to withdraw consent:

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will come back to you and let you know.

How will we contact you?

We may contact you by phone, email, or social media. If you prefer a particular contact means over another, please just let us know.

How can you contact us?

If you have any questions about this Privacy Policy or our handling of the information you provide us, please email us at [email protected].

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. What constitutes a material change will be determined at our sole discretion.

Terms of Use

WeCo (“we” or “our”) operates WeCoLearning on https://wecolearning.com/ (“Site”). These Terms of Use (“Terms”) are intended to inform you of our policies regarding use of the Site. If you have any questions, please contact us at the address provided below.

[email protected]

Last updated: December 2023

WeCoLearning is an on-line portal that provides asynchronous training modules on digital accessibility (“Service”). We hope that this Service helps web developers, designers, UX specialists, and programmers develop websites that are accessible to persons that live with disabilities.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all persons who access or use the Service (“Users”).

BY ACCESSING OR USING THE SERVICE YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DISAGREE WITH ANY PART OF THE TERMS THEN YOU MAY NOT ACCESS THE SERVICE.

Eligibility

You must be at least eighteen (18) years of age to use the Service.

Account

You need an account to access most Services on the Site. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid e-mail address. You may not transfer your account to someone else or use someone else’s account.

Content Access

When you create an account, WeCo is providing you access to the content on the Site. The content is not sold to you and you do not have any right to resell the content in any manner (including by sharing account information or illegally downloading the content and sharing it).

Copyright

All content and graphics on this site are protected by U.S. copyright and international treaties and may not be copied without the express permission of WeCo, which reserves all rights.

Trademarks

Among the trademarks and service marks owned by WeCo are www.theweco.com and the respective logos of the Site.

Content

WeCo provides on-line training modules (content) that is accessible to Users. We reserve the right to edit such information, in our sole discretion, to update the information or to improve the look, readability, and consistency of the information provided on the Site.

Warranty

WeCo does not warrant or guarantee that any person who completes an e-learning module or course will have the requisite knowledge or skills to build or create a website that is accessible to persons living with disabilities.

Communication

By providing your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, as well as changes to features of the Service.

Acceptable Site Use

The WeCoLearning Site may be used only for lawful purposes.

Termination

We may, without prior notice, change any aspect of the Service; stop providing the Service or features of the Service; or create usage limits for the Service (for paid products and services). We may permanently or temporarily limit, condition, terminate, or suspend your access to the Service or any features thereof, without notice and liability for any reason, including if in our sole determination you breach or violate any provision of this Agreement, commit fraud or other abuse using the Service, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. You continued use of the Service after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

Contact Us

If you have any questions about these Terms, please contact us at:
[email protected] or 855-849-5050 x5